Question 1

What is RoMarket?

Accepted Answer

RoMarket is an online marketplace where users can securely buy and sell digital goods and virtual items.

Question 2

What can I buy on RoMarket?

Accepted Answer

Available products include in-game items from various games which will be constantly be added.

Question 3

Do I need an account?

Accepted Answer

You may browse the marketplace without an account, but you will need an account to purchase products & access certain features.

Question 4

How do I receive my item?

Accepted Answer

After your payment is successfully processed, you'll receive instructions or delivery information through an order chat created on the website. Delivery methods may vary depending on the item purchased, and delivery times may vary depending on the seller's availability.

Question 5

How can I contact support?

Accepted Answer

If you need assistance with an order, payment, or another marketplace issue, contact our support team through our Discord server:

https://discord.gg/romarket

When contacting us about an order, please include your order number and a short description of the issue so we can assist you more efficiently.

Question 6

Is it safe to purchase through RoMarket?

Accepted Answer

We use payment and security measures designed to protect marketplace transactions.

For your safety, keep all transaction-related communication and payments on the platform & never share sensitive login or payment information with another user.

Question 7

Can I get a refund?

Accepted Answer

All transactions on RoMarket are final and non-refundable, except where a refund is required by applicable law. Please review your order carefully before completing your purchase.

Frequently Asked Questions